FAQs

Can I purchase a koala/wildlife photo without entry?

What is included if I have an Annual Membership?

What times are you open?

How long do I need to visit the park?

Can I hold an event at Oakvale?

Do you accept EFTPOS and Credit Cards?

Can I purchase a gift voucher?

Can I bring my pet to the park?

Do you have a student discount?

Do you have free WI-FI?

What time is last entry to the park?

Do I need to book a ticket?

Can I pay for items with cash or are you only accepting credit card?

Can I dine in the café without paying for admission?

Can I bring in my own food and drinks to the park?

Can visitors feed the animals?

Can I hold a koala?

Do I need to book online or can we purchase tickets at the entry?

What if it starts to rain when I am at the park?

Is your Splash Bay Water Park open all year round?

Is smoking permitted?

Can I bring my own food to feed the animals?

Do your Animal Feed Bags contain nuts?

Do I need to buy a separate ticket for Splash Bay Water Park?

What time is last entry into the park?

Are you open Easter Long Weekend?

Are you open NSW School Holidays?

Are you open Christmas Day?

Are you open Public Holidays?

How do I get to the park?

Do you offer birthday parties?

Do parents attending a children’s birthday party have to pay entry?

Can I bring balloons into the park?

Do you provide catering options?

Is there accessibility access in the park?

Do you accept the Companion Card?

Do you have a wheelchair for hire?

Do you have an accessible swing in your playground?

Can you provide me more information about Port Stephens?

Can you provide me with more information about visiting Newcastle?

Can you provide me with more information about visiting the Hunter Valley?

Can you provide me with more information about visiting the Barrington Coast Region?

Can you provide me with more information about visiting Lake Macquarie?

Do you allow school groups?

Can I get work experience / work placement at Oakvale?

Can I Volunteer at Oakvale?

I don’t want my pet rabbit anymore can you take it?

I found a wild injured Native Australian Animal, what do I do?

I have a snake in my yard, can you come and catch it for me?