Need to know more about your visit?
COVID-19
Do I need to book a ticket?
Answer
Can I pay for items with cash or are you only accepting credit card?
Answer
Do I have to wear a mask while at the park?
Answer
What about my Annual Membership?
Answer
Am I allowed to visit the park if I feel unwell?
Answer
Do I need to check into the park with a QR Code?
Answer
Booking & Payment
Do you accept the Companion Card?
Answer
Can I purchase a koala/wildlife photo without entry?
Answer
Do you offer birthday parties?
Answer
What is included if I have an Annual Membership?
Answer
What times are you open?
Answer
How long do I need to visit the park?
Answer
Can I hold an event at Oakvale?
Answer
Do you allow school groups?
Answer
Do you accept EFTPOS and Credit Cards?
Answer
Can I purchase a gift voucher?
Answer
Can I bring my pet to the park?
Answer
Can I get work experience / work placement at Oakvale?
Answer
Do parents attending a children’s birthday party have to pay entry?
Answer
Can I bring my own food to feed the animals?
Answer
Do you have a student discount?
Answer
Do you have free WI-FI?
Answer
What time is last entry to the park?
Answer
Can I Volunteer at Oakvale?
Answer
I don’t want my pet rabbit anymore can you take it?
Answer
I found a wild injured Native Australian Animal, what do I do?
Answer
Do you accept the Dine & Discover Vouchers?
Answer
Experience
Can I dine in the café without paying for admission?
Answer
Is there accessibility access in the park?
Answer
Can I bring in my own food and drinks to the park?
Answer
Can visitors feed the animals?
Answer
Can I hold a koala?
Answer
Do I need to book online or can we purchase tickets at the entry?
Answer
What if it starts to rain when I am at the park?
Answer
Is your Splash Bay Water Park open all year round?
Answer
Is smoking permitted?
Answer
Do your Animal Feed Bags contain nuts?
Answer
Do I need to buy a separate ticket for Splash Bay Water Park?
Answer
Do you have a wheelchair for hire?
Answer
Do you have an accessible swing in your playground?
Answer
What time is last entry into the park?
Answer